Local Reviews & Testimonials for Tri-County Water

MrAbc123jp
MrAbc123jp
02:15 26 Apr 22
Figured I would give a review now after having bought a... EcoWater Water Softner from them about 3 months ago. Had pretty hard water in Mason that they tested for 35 gpg. They had two people out to install the water softner and were able to answer my many questions I had about it then. Initially after getting it installed we had a lot of milky looking water for about 3-4 days or so that just eventually went away. It appeared to all just be tiny air bubbles that would float up after 30 seconds of sitting and the water looked clear after. Not sure if that was normal and caused by the water going through the softner for the first time or something else since they had put in some new water pipes but was just something we noticed. Never called them to find out. Tested our water with a Hach water test kit and it is less then 1gpg currently. Still noticed a little build up of that chalky residue from the hard water on the sinks for about a month or so after, but it definitely does not seem to be building up much anymore. I am sure that will continue to get better the longer we have it and continue running soft water through our pipes. But overall it was a good experience and I don't think I would have any issues if I ever needed maintenance done on it or any further work from them down the line.read more
david brown
david brown
16:55 09 Mar 22
I live in Michigan Center and as many of you know the water... out here is not that great.. Tri county water came to my house and installed an Iron Curtain, a new water softener as well as a reverse osmosis system.. Now the water in my house my house is better than bottled water.read more
Kimberly Cooke
Kimberly Cooke
23:48 01 Mar 22
Very professional and courteous techs. Diagnosed the issues... and made recommendations and explained everything in detail. Quick service which I very much appreciated.read more
Walker Handcrafted
Walker Handcrafted
20:21 01 Mar 22
Tri County Water is a fantastic company! They were timely,... explained my options with great detail, answered all my questions, and installed my new water softener efficiently. I will definitely be calling them for all of my future water needs.read more
Michael Richardson
Michael Richardson
12:59 18 Feb 22
The guys that came out did a great job. Fast... installation.Highly recommend Tri County.Michael Richardsonread more
Brian Wilson
Brian Wilson
21:53 07 Feb 22
So far so good. Financing seems reasonable. Staff seems to... be helpful.read more
Lynette N
Lynette N
23:07 04 Jan 22
We took them up on an offer we got in the mail for a water... softener tune-up for a reasonable price. We had been having a minor issue with our softener. Brock came to our home, was very knowledgeable and fixed our problem quickly. He was also very polite and cleaned up after himself. Two thumbs up!read more
Ryan Poynter
Ryan Poynter
16:36 10 Nov 21
Tri County Water came and tested our water very quickly... after we requested assistance on a home water softener setup. They provided details on their water test findings, offered recommendation as to solutions to resolve our water issues, and offered some different price points to make sure a solution fit our budget. Highly recommend and don't think its possible to find a better water company.read more
dave mcfall
dave mcfall
16:50 09 Nov 21
Received $39 water softener tune up coupon in mail. 8/10/21... first guy admitted he new nothing about my Pentair water filtration system. 2nd guy came out later that day and did "tune up". From that point on water slowly started turning red and had a smell to it. By 10/13 it had gotten so bad that I called for service again. Technician supposedly fixed problems but water kept getting redder. 10/30 called original installer from 2017 and he had problem completely fixed in 1 service call. Got refunded my money and good customer relations have been restored.read more
Sabrina Sarata
Sabrina Sarata
14:50 27 Oct 21
Very professional company! Everyone here is great, the... gentleman who took my initial phone call to set up service was very polite and prompt, the owner came out to test my water and he was very knowledgeable and did not try to sell me anything I did not need, and the installers were on time, professional and very friendly, they did a great job with the install, disposed of my old system, and filled the new one with salt. They answered all my questions before I even had to ask. Highly recommend!read more
Tim Culbertson
Tim Culbertson
17:26 12 Oct 21
My girlfriends water softener went out. She called a... company, came out, scribbled on piece of paper with the quote. She called them, and never called back. Her plumber said to call Tri County. The owner came out around 9 am and had a better system, which cost more then the other company and was installed at 12 noon that day. Very professional. Do not call the companies that are a franchise type.. Waste of your time. You pay for what you get.read more
Cheryl Mollitor
Cheryl Mollitor
17:47 14 Sep 21
Friendly, efficient, upfront.
Philip Ferraro
Philip Ferraro
18:33 05 Aug 21
I had a really good experience from beginning to end. We... played phone tag for a couple weeks, but I was very well pleased with the process beginning to end once it got rolling. Every interaction was informative and I highly encourage considering them to solve your problems.read more
Mariah Perez
Mariah Perez
20:07 23 Jul 21
They were so nice to work with! Everyone we dealt with was... so pleasant!read more
Mary Beth Hunt
Mary Beth Hunt
13:25 22 Jul 21
Tri County Water on Wildwood in Jackson, MI has OUTSTANDING... service! Leave it to me and my husband to pull in just as they were closing up shop. As we began to pull out, Kyle swooped around in his truck and asked if there was anything he could do to help! He proceeded to get us our 3 jugs, we paid, and were on our way. He certainly didn't need to do that, but he did! Maintaining friendly, energetic, kind customer service during these crazy times can be tough, but Kyle made sure to go out of his way to make sure we got what we needed. The Hunt family THANKS YOU!!read more
Aaron Pressel
Aaron Pressel
14:12 17 Jul 21
My wife and I had a fantastic experience with Tri-county... water recently. We saw a "free water testing" sign and figured we would try it out as our well water is very hard. Our salesman Nate got us a really excellent price on a completely new system and now our water is perfect. No more problems and no more maintenance. We did initially have a problem with the installation as one of the plumbers didn't show, but I called Nate and he had it fixed in a couple of days. My wife and I are so happy with our water now.read more
Robert Ernst
Robert Ernst
16:59 13 Jul 21
Friendly and professional staff. Found the right fit for a... softener for my home. Clean install, and its working great.read more
Danielle Burgett
Danielle Burgett
18:35 08 Jul 21
Great company! They installed a water softener and a... reverse osmosis water system and haven't had any issues!read more
Alec Dood
Alec Dood
04:00 14 Jun 21
I could not be more satisfied with my water softener from... Tri County Water. Jeff came to the house and laid out everything I needed to turn my well water into the best water I have had before. He and his team provide exceptional customer service with the fastest response times. If you’re in need of softer water, you won’t regret working with Tri County.read more
Charles William
Charles William
00:03 14 Jun 21
I had to have a water system softener and filter system... replaced and I did not look forward to the process or the cost. When Jeff called me on the phone and talked through the basics I was surprised how easy it would be. Then choosing the systems was a low pressure sale and the installers were simply fantastic. One day in and out and all the old equipment was gone. The follow up calls were a surprise and honestly, I can't think of a single thing they should do differently. Keep up the great work Jeff and team!read more