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Local Mid-Michigan, West Michigan, & Northeast Indiana Reviews

We had a great experience with Matt! He was very thorough... and personable. He made buying a water softener so much easier. I felt like we were talking with a friend. He recommended the products that he would want for his home and his family. This is a great company. Look no more- this is the company to go with!read more
Alexis Morrissey
Alexis Morrissey
23:01 14 Sep 22
I would recommend Tri-County Water. Scheduling an... appointment was easy and quick. Matt was knowledgeable and performed a detailed inspection of our water system and gave us solid advice. They have been a great company to work with.read more
Kimberly LaPlante
Kimberly LaPlante
20:30 14 Sep 22
Tri Country Water came to our home tested the water at no... charge. The install of a new softener was done on schedule and very professionally. We are satisfied with the water quality and would recommend Tri Country Water.read more
Noreen Bartlett
Noreen Bartlett
11:12 05 Sep 22
Professional installation and attention to detail.... Installers were very cordial and completed every task with outstanding customer service. Would highly recommend Tri-County.read more
Eric Kirk
Eric Kirk
13:19 02 Sep 22
Every person I worked with was extremely helpful and... polite, very happy with the install. The guys cleaned up way more than I would have ever expected and all of my questions were answered very quickly and thoroughly. 100% would recommend.read more
Dan Tuneff
Dan Tuneff
18:16 01 Aug 22
Professional and Honest with superior quality products. I... highly recommend Tri-County for all of your water needs.read more
Jake Hull PBL
Jake Hull PBL
14:40 30 Jun 22
Figured I would give a review now after having bought a... EcoWater Water Softner from them about 3 months ago. Had pretty hard water in Mason that they tested for 35 gpg. They had two people out to install the water softner and were able to answer my many questions I had about it then. Initially after getting it installed we had a lot of milky looking water for about 3-4 days or so that just eventually went away. It appeared to all just be tiny air bubbles that would float up after 30 seconds of sitting and the water looked clear after. Not sure if that was normal and caused by the water going through the softner for the first time or something else since they had put in some new water pipes but was just something we noticed. Never called them to find out. Tested our water with a Hach water test kit and it is less then 1gpg currently. Still noticed a little build up of that chalky residue from the hard water on the sinks for about a month or so after, but it definitely does not seem to be building up much anymore. I am sure that will continue to get better the longer we have it and continue running soft water through our pipes. But overall it was a good experience and I don't think I would have any issues if I ever needed maintenance done on it or any further work from them down the line.read more
Joseph
Joseph
02:15 26 Apr 22
I live in Michigan Center and as many of you know the water... out here is not that great.. Tri county water came to my house and installed an Iron Curtain, a new water softener as well as a reverse osmosis system.. Now the water in my house my house is better than bottled water.read more
david brown
david brown
16:55 09 Mar 22
Very professional and courteous techs. Diagnosed the issues... and made recommendations and explained everything in detail. Quick service which I very much appreciated.read more
Kimberly Cooke
Kimberly Cooke
23:48 01 Mar 22
Tri County Water is a fantastic company! They were timely,... explained my options with great detail, answered all my questions, and installed my new water softener efficiently. I will definitely be calling them for all of my future water needs.read more
Walker Handcrafted
Walker Handcrafted
20:21 01 Mar 22
The guys that came out did a great job. Fast... installation.Highly recommend Tri County.Michael Richardsonread more
Michael Richardson
Michael Richardson
12:59 18 Feb 22
So far so good. Financing seems reasonable. Staff seems to... be helpful.read more
Brian Wilson
Brian Wilson
21:53 07 Feb 22
We took them up on an offer we got in the mail for a water... softener tune-up for a reasonable price. We had been having a minor issue with our softener. Brock came to our home, was very knowledgeable and fixed our problem quickly. He was also very polite and cleaned up after himself. Two thumbs up!read more
Lynette N
Lynette N
23:07 04 Jan 22
Tri County Water came and tested our water very quickly... after we requested assistance on a home water softener setup. They provided details on their water test findings, offered recommendation as to solutions to resolve our water issues, and offered some different price points to make sure a solution fit our budget. Highly recommend and don't think its possible to find a better water company.read more
Ryan Poynter
Ryan Poynter
16:36 10 Nov 21
Received $39 water softener tune up coupon in mail. 8/10/21... first guy admitted he new nothing about my Pentair water filtration system. 2nd guy came out later that day and did "tune up". From that point on water slowly started turning red and had a smell to it. By 10/13 it had gotten so bad that I called for service again. Technician supposedly fixed problems but water kept getting redder. 10/30 called original installer from 2017 and he had problem completely fixed in 1 service call. Got refunded my money and good customer relations have been restored.read more
dave mcfall
dave mcfall
16:50 09 Nov 21

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